Payment, Cancellations & Refunds


General Questions

  • Who is Policy Apps?

My Account, Orders & Shipping

  • What is My Account?
  • How do I know my order has been confirmed?
  • What are the delivery charges?
  • Is that shipping required for software products?
  • IS there any hidden cost like tax, octroi etc?


  • What are the payment modes available?
  • Is my online transaction safe?

Customer Support

Software Download & Installation

Software Maintenance & Upgrade

  • How to take Backup of your data?
  • How to Restore Backup?
  • I have problem in generating reports?
  • Online Policy Update and FUP Update are not working.
  • Latest updated plan is not working.
  • How to change address and contact detail on report header?
  • How to save reports or presentations?

Cancellation & Refund

  • How and when can I cancel my purchase?


For any clarifications, please contact us at PolicyApps [at]